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Retail Loss
Prevention & Profit

We offer a wide range of loss prevention and profit protection services to help businesses prevent margin attrition through criminal (theft prevention) and negligent loss. We operate on the principle that stock loss occurs when rules are broken. Theft prevention and adherence to correct procedures ensures that shrinkage is kept to a minimum.

Our Loss Prevention & Profit Protection services will bring the following key returns to your business:

  • Minimised shrinkage
  • Rules-based protection
  • Timely investigations
  • Undercover operations
  • POS test purchasing
  • Bespoke staff training
  • Audit & compliance

Employee & Internal Theft Prevention

Our security solutions provide the services to deliver an effective employee theft prevention strategy that will reduce levels of internal theft and form part of a wider profit protection campaign across your business.

Retail Shrinkage

‘Shrinkage’ refers specifically to “a loss of inventory” - so is particularly applicable in retail. It is evident in the difference between recorded and actual inventory. Lodge Service offers a wide range of solutions to help you identify and minimise any shrinkage that is happening within your business.

Audit and Compliance

We carry out assessments of procedures; on-site risk assessments to identify procedural gaps; and on-site audits to provide objective measurement of compliance with agreed routines.


Our team of experienced investigators undertake procedural and crime-related investigations into incidents of potential cash and stock, preparing detailed case files for police involvement.

Undercover / Covert Operations

We are experienced providers of undercover and surveillance operatives, working closely with our clients to pinpoint and eradicate areas of loss within their business.

Point of Sale Test Purchasing

We specialise in monitoring POS activity, using covert CCTV where necessary. Our field-based teams provide a quick and effective response to 'front end' issues relating to purchasing, customer service and compliance processes.

Security Training

We provide bespoke staff training workshops aimed at highlighting key loss areas and up-skilling staff on how to reduce their business shrink. Workshops are delivered at client premises and can be tailored to suit your business requirements.

0800 289 080

  • Lodge Service provides a great service for Dealz. Everyone we deal with is extremely professional, from guarding through to the management of our account. Staff are always very reliable and keep us informed, with regular updates of performance. I would definitely recommend Lodge Service.

    Profit Protection Central Services Manager, Poundland
  • Lodge Service has always provided a very professional and efficient facility. They are very flexible and able to provide guarding at short notice: a quick telephone conversation with them and within hours they will have a guard on site for me. I highly recommend them.

    Profit Protection Manager, Halfords
  • With 141 stores to protect in the UK and Republic, it is reassuring to have the Lodge Service team protecting our interests in Ireland. Working with our regional managers, they deal with incidents very efficiently and know when to escalate an issue and bring it to my attention.

    Sam Tenner, Business Risk Manager, Ann Summers

Industry Accreditations

SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding and Key-Holding.

Lodge Security Limited is a Safe Contractor accredited supplier

Lodge Security Limited is an NSI (National Security Inspectorate) Guarding Gold and EMS Gold accredited organisation

Lodge Security Limited achieved a score of 143 in 2015-2016 for the SIA ACS approval

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