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News & Events

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News & Events

14th April 2014

Nicky Barrell, Commercial Director at React Surveys Ltd - specialists in Customer Service Research - will be meeting top retailers.

The programme is aimed to give senior retail professionals access to new ideas, solutions and innovations to help take their departments and companies forward. The agenda is pitched at a high level, to present new case studies and new thinkers on the programme each year.

React has worked with major retailers, leisure and other companies to help them understand what customers really want and then plan what to do about it.

It’s a practical approach to improve the quality of the ‘customer experience’ and the frequency and level of purchasing, cost-effectively. The goal: a measurable increase in retail revenue, profits and brand value.

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