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News & Events

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News & Events

3rd February 2014

The BRC Retail Crime Survey for 2013 reports that UK retailers are fighting a rising tide of theft in store.

Last year saw the highest level of theft for nine years: the average value of theft increased by 62% to £177 per incident, indicating that stealing is becoming more sophisticated and well planned.

Retailers invested an average of £2m each in crime and loss prevention. Theft from stores pushed the direct cost of retail crime up to £511m last year, 166 per cent higher than five years ago.

" Good procedures and adherence to them will keep shrinkage to a minimum," says Stuart Lodge. He is CEO of Lodge Service which, he says, offers the only 'single source' security solution for retailers in the UK.

" It means combining the full range of security measures throughout the supply chain – physical deterrents such as guarding, CCTV, EAS and vigilant staff will put off the opportunist. Test purchasing, store detectives and investigations will help detect the more determined. Then collecting and analysing centrally the data on losses so that protection can be targeted, proportionate and measurably effective."

Police and Crime Commissioners should follow the lead set in London and work with retailers to build dedicated business crime strategies to help defeat this growing problem, asserts the BRC. The survey recommends that there should be a single, national, definition for business crime in the UK to help measure and solve these problems. Police forces should routinely publish business crime data, share that with retailers and work in partnership to combat crime.

Other key BRC findings:-

- It is estimated there were 2.7m offences in 2012-13 against retailers, directly adding £511m to retailers' costs.

- Robberies were up 48%, but burglaries fell by 49% compared to last year. Despite the number of burglaries falling, the cost of each incident rose from £1,730 to £2,067.

- The average cost per incident of criminal damage jumped by 114% in 2012-13, from £962 to £2,062. 

Source: BRC Retail Crime Survey 2013

For further information: Lodge Service, Brook Point, 1412 High Road, London N20 9BH Telephone 0800 289 080 Email:

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