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News & Events

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News & Events

11th December 2013

There is a scam email circulating - fraudulently claiming to be from Royal Mail - attempting to upload malware onto computers of unsuspecting victims.

The email states that Royal Mail is holding an item for the customer. The subject header is ‘Mail – Lost/Missing Package’ and reads:-

“Royal Mail have detained your package for some reason (for example, lack of a proper invoice, bill of sale, or other documentation, a possible trademark violation or
if the package requires formal entry). The RM International Mail Branch holding it will notify you of the reason for detention (in writing) and how you can get it released”.

The email then asks the recipient to open up an attachment. It is believed that the attachment contains a zip file with a malicious virus.

Royal Mail and the NFIB advise customers NOT to open the attachment if they receive this email and to report the scam email to Action Fraud by calling 0300 123 2040 or via the web reporting template at

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