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News & Events

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News & Events

3rd July 2013

The survival of ‘bricks and mortar’ retailers is critical to jobs, communities and the economic infrastructure. The threat posed by on-line retailing is well reported, but high street and out of town retailers face another real and present danger: losses to crime.

The most recent crime figures from the BRC, British Retail Consortium, have added to the gloom in the retail sector. Associated losses rose significantly again last year, according to the BRC Retail Crime Survey 2012, by 15.6 per cent, to an overall figure of £1.6 billion. Expenditure on crime and loss prevention climbed by 7.1 per cent, to a median expenditure of £750,000 for each of the major retail organisations surveyed.

Systematic targeting of higher value retail goods by organised criminals has pushed up the cost of crime. This has required an increasingly targeted approach to security to protect the most vulnerable products, such as alcohol, meat, cheese and coffee in the case of supermarkets.

With retail margins under unrelenting pressure therefore, leading discount chains and other major retailers are changing their security strategies. From simply providing a safe environment for staff and customers, the priority is increasingly a focus on loss protection, maximising the Return on Investment, ROI, from security.

In the corporate sector, property directors and facility managers of financial and other city-based services companies are starting to require a similar level of performance and accountability to justify their investment in security.

The new strategy is differentiated by its integration of a range of security systems within the overall business process. In the case of the retail sector, security is integrated through the supply chain, to the arrival of goods in-store and to the point of sale. Strategy encompasses staff, customers and suppliers alike, in addition to products, buildings and on-site facilities.

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