- HOME
- COMPANY
Our Company
- About Lodge Service
- What We Do
- Intelligent ROI-Focused Approach
- Board Of Directors
- Lodge Service Divisions
News & Events
Values & Responsibility
Welcome to Lodge Service
- Lodge Service operates in every major city in the UK and Ireland and across mainland Europe, delivering intelligent technology-driven security solutions that deliver maximum return on security investment for major retail brands and corporate clients.An unrivalled combination of security expertise and responsiveness.
Formed in 1919 and employing around 800 personnel, Lodge is the oldest family owned security specialist in the UK. We offer the most comprehensive range of specialist security services allied to flexibility and agility. It all adds up to a complete, market-leading service that simply cannot be matched by other security providers, large or small.
Our aim is to deliver a service designed specifically to meet individual client requirements. We work in partnership, blending manpower, technology and intelligence to provide total client satisfaction with demonstrable return on security investment.
- SERVICES
Integrated Security Services
Dedicated Security Services
- The result of almost 100 years of experience, commitment and innovation in the security market, our comprehensive set of security services provides both:
Dedicated security services - for clients looking for high quality, efficient and cost-effective services (such as Security Personnel, Screening and Vetting, Integrity Testing etc)
Integrated security solutions - for clients that wish to blend manpower with leading intelligent controlled technologies to deliver maximum demonstrable return on security investment.
It's a complete one-stop solution for major retail and corporate clients.
No other security vendor - not even the largest names in the security market - offer such breadth and depth of expertise, such diversity of services, and the flexibility, facilities and know-how to deliver it all.
- JOIN US!
- CONTACT
Major organisations have learnt exactly how to measure and improve customer service in the most cost-effective way. They partner with Lodge Service Group’s specialist mystery shopping division, REACT Surveys.
The best customer service helps retain customers, increase loyalty and build profitability. But measuring how service is currently being delivered from a customer's perspective – and setting targets to improve performance – requires proven methodologies, skilled application of expertise and insightful interpretation of findings.
Built on years of developing expertise, REACT Surveys has grown to become one of the leading mystery shopping agencies in the UK, Europe and Africa.
Widely experienced in developing and operating customer service measurement programmes, REACT Surveys has a 'best practice' approach, which recognises the individual needs of every client. This unique approach to service evaluation offers you cost-effective actionable data analysis with reports that cover a wide variety of issues including:
- Service skills
- Sales skills
- Operational performance.
To gain maximum value from REACT Surveys' reports we provide clients with full support through specialist market research and service improvement professionals. Working together they will show you how to improve the performance of your most valuable asset – your staff.
Find out how we can measure and improve your customer service… Click here.
-
Not only can they address our needs geographically but across a vast range of security and loss prevention products.
Footer Quote 2 -
We have worked with Lodge Service for more than 10 years now and have always found them helpful, efficient and professional.
Footer Quote 1 -
Their innovative approach and willingness to work with us on projects has made it less of a supplier/customer relationship and more of a partnership.
Footer Quote 3 -
Wilkinson Hardware Stores Ltd, with £1.5 billion retail sales annually, commissioned the first stage in a remote monitoring and intelligence network - the programme will reduce the cost of store security by an estimated 50 per cent, and increase return on investment in deterrence, detection and civil recovery by up to 40 per cent.
Wilkinson Hardware Stores Ltd -
Serviced Office Group has estimated savings in the cost of protecting property and assets at 28 per cent from its new strategy. This follows a strategic review by the AIM-listed provider of office space and IT facilities, which operates 23 business centres.
Serviced Office Group
Accreditations...
Lodge Security Limited currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding
Proven excellence...
-
Not only can they address our needs geographically but across a vast range of security and loss prevention products.
Footer Quote 2 -
Their innovative approach and willingness to work with us on projects has made it less of a supplier/customer relationship and more of a partnership.
Footer Quote 3 -
We have worked with Lodge Service for more than 10 years now and have always found them helpful, efficient and professional.
Footer Quote 1